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ISPCON SPRING 2008
May 13 - 15, 2008
Donald E. Stephens (Rosemont) Convention Center
Chicago, IL
ISPCON: The leading event for wired and wireless ISPs
 
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Keynotes

 
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» RESET TO CURRENTISPCON SPRING 2007
May 23 - 25, 2007
Orlando, Florida  |  Rosen Centre Hotel
WEDNESDAY, MAY 23

KEYNOTES  |  2:00 PM - 3:00 PM

K1: Grids Gone Bad

The concept of grid computing holds extraordinary promise for the marketplace and service delivery models. But grids are nothing new. As we all know, a tiny shift in a technology or a minor distinction in the marketplace can breathe life and new opportunity into an older technology or approach: think Web vs. Web 2.0, Portals vs. Search or SaaS vs. the Application Service Provider.

This volatility and progress is generally positive for any industry, particularly in technology “change is good”. Unfortunately, a malicious or negatively-directed application of these extraordinary advances can be equally devastating or disruptive to any market. That is, unless one can consistently dig deep for the underlying opportunities and turn them into profitable services that customers need.

As a pioneering provider who’s done and seen it all while battling through the bubbles and busts of technology, Clarence will share his unique experiences and insight into what it takes to stay on top and what’s ahead for our industry. In particular, he’ll discuss the opportunities and threats surrounding some of the hottest topics in today’s market such as grids, search, security, hosting, applications, value-added services and of course the Internet and web services industry as a whole.

Clarence Briggs, CEO and President, Advanced Internet Technologies
Briggs founded AIT in 1996, and through his strategic vision and focus on customer service, the company has gone from a garage startup to one of the world's largest privately held hosting providers. AIT has achieved 10 straight years of profitability as a two-time INC 500 company with little outside funding under Briggs.

He is the recipient of several local and national awards for economic achievement as an entrepreneur to include Entrepreneur of the Year for the state of North Carolina. He has served for several years on the Board of Directors for the Reeves School of Business and is a member of Board of Trustees for the Fayetteville Technical Community College Foundation. He is a member of the Fayetteville Area Economic Development Corporation and the Chamber of Commerce. For several years, Briggs was on the board of the Fayetteville Partnership, a community economic development agency.

Prior to starting AIT, Briggs served as an infantry officer in the United States Army for 12 years, reaching the rank of major. His military service includes duty with the 82nd Airborne Division, 24th Infantry Division as a company commander, and the U.S. Army Special Operations Command. He is a two time combat veteran of Operation Just Cause in Panama and Desert Storm in the Persian Gulf.

Briggs graduated with honors from the University of Nebraska/Lincoln and was the Distinguished Military Graduate. He later earned an M.A. in strategic studies and public policy analysis from The Ohio State University. He has published several articles and a book on his Army experience in Panama. Briggs began his entrepreneurial sojourn as a 12-year-old boy raising chickens and working on the commercial fishing docks at the Port of Galilee, Rhode Island. He speaks Mandarin Chinese and Spanish, and holds a secret security clearance. Hobbies include coaching wrestling, outdoor activities and reading.

THURSDAY, MAY 24

KEYNOTES  |  10:00 AM - 11:00 AM

K2: Jack of all Trades or Master of VoIP? Succeeding with a Solitary Strategy

For many providers, having 1,000 value-added services to turn a simple server or connection into a profitable service model has become the norm. At what point does it become a burden to manage the complexity of multiple products, prices and services? Is it any better to offer a single service for a broad, diversified range of target customers at multiple price points?

Leading by example, Dan Hoffman points out that his extraordinary success comes from an unusually high degree of focus and clarity of purpose as a company. Ask anyone today who their target customers are and rarely will you get a one-sentence answer. Ask them what services they provide to those customers and the same is likely to be true. Granted, VoIP and Hosted IP-PBXs are a hot market today. But they haven't always been and may not be tomorrow. In the context of M5 Networks' incredible success and results, Dan will share his thoughts on his past and future strategy, the idiosyncrasies of the market itself that brought him to this thinking and how your company can realize the benefits of mastering a solitary strategy.

Dan Hoffman, President and CEO, M5 Networks Inc.
As the president and CEO of M5, one of America's leading voice over Internet protocol (VoIP) providers for small and mid-sized businesses, Hoffman has redefined the business phone system market by replacing traditional phone systems and phone company arrangements with an outsourced VoIP solution that businesses truly trust.

Personable, approachable and a visionary, Hoffman was named one of 18 nationwide winners of the 2006 Best Bosses Award by Winning Workplaces, a nationally known clearinghouse for best practices in workplace excellence and innovative people practices, and FORTUNE Small Business. This national honor recognizes the most dedicated, passionate, innovative, inspirational and driven leaders of small and mid-size businesses nationwide for creating tightly knit workplaces and inspiring intensely loyal workers.

Hoffman is a sought-after speaker on the topic of Voice over IP and its related issues, having spoken at VON, the Internet Telephony Conference & Expo, ISPCON, The Wall Street Transcript's VoIP Implementation Conference, Telephony Magazine's VoIP for Service Providers Conference, LegalTech, LegalSpace, NY XPO for Business, the 2006 Small Business Summit and numerous other industry-wide and local events. He often shares his experiences as an entrepreneur with those who are looking to follow in his footsteps, having served as a panelist at the 2005 Wharton Entrepreneurship Conference ('Under 40 Success Stories') and speaking to the Wharton Club of New York ('Start-up Entrepreneurship - Alive and Thriving in NYC').

Hoffman joined M5 in early 2001 with more than 11 years of experience managing service providers. Prior to M5, Hoffman co-founded Global Internet Group where he served as the president before selling the company to Asia Online, an ISP holding company based in Hong Kong. As the executive vice president of operations, Hoffman grew Asia Online to a major pan-Asian Internet services firm with more than 1000 employees. Previously, Hoffman advised management teams at several service providers including Interport Communications. Before that he ran operations at Education Loan Services Inc.

Hoffman graduated magna cum laude from Harvard College and received an MBA from the Wharton School of Business and a Masters of international studies from the Lauder Institute at the University of Pennsylvania.

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